Refund policy

Last Updated: November 1, 2026

Returns and Order Cancellations

Return eligibility depends on the items in your order.

Eligible items must be returned in the same condition as received, with the unit and wiring harnesses undamaged, all accessories and original packaging included, and any other requirements specified in the return instructions met. If an item has been damaged through use or handled beyond what is reasonably necessary, we may reduce the refund amount.

You may request a return within 30 days of delivery. Different return periods may apply to certain items.

Return shipping is free. We will provide a return shipping label.

You may request to cancel your order or remove items from it within 15 minutes of placing the order.

How to Request a Return or Cancellation

Approval of return or cancellation requests is subject to the terms above and your rights under applicable law.

Please contact us before returning any items.

If your return request is approved, we will provide return instructions and a shipping address.

Items sent back without a prior return request will not be accepted.

To request an order cancellation, please contact us.

Damaged Items and Other Issues

Please inspect your order promptly upon receipt. If an item is defective, damaged, or incorrect, contact us immediately.

Exceptions and Non-Returnable Items

Certain items may not be eligible for return, as specified in the return terms above or in the information displayed on the product page or website at the time of purchase.

If you are unsure whether an item is eligible for return, please contact us.

Exchanges

If you would like an exchange, please contact us before returning the item to discuss available options.

Refunds

Once we have received and inspected your returned item, we will notify you whether your refund has been approved. If approved, your refund will be issued to your original payment method unless otherwise specified. Your bank or payment provider may require additional time to process and post the refund to your account.

If you have not received your refund within a reasonable time after approval, please contact us.

This policy does not limit any rights you have under applicable consumer protection laws, including rights relating to defective items, items that do not match their description, items not delivered within the required or agreed timeframe, or other circumstances that do not comply with applicable law.